How does the auto-reply keyword trigger work?

The plugin scans incoming Messenger messages for configured keywords and sends predefined responses when matches are found. You can set up multiple keyword-response pairs through the WordPress dashboard.

Can I set different replies for business hours and off-hours?

Yes, the plugin supports time-based scheduling, allowing you to configure different reply sets for business hours and away messages for evenings, weekends, or holidays.

Does it work with multiple Facebook pages?

Yes, the plugin supports connecting multiple Facebook pages, allowing you to manage auto-reply rules for different business pages from a single WordPress installation.

Is Facebook app configuration required?

Yes, you need to create a Facebook app and configure page permissions to connect the plugin with your Messenger account. The plugin documentation guides you through this setup process.

Can the chatbot handle complex conversations?

The plugin supports sequential message flows and quick reply buttons for guided conversations. However, complex inquiries requiring nuanced human judgment may still need manual follow-up.

WordPress plugin for automating Facebook Messenger responses with chatbot and auto-reply features

Facebook Messenger Auto-Reply

Name: Facebook Messenger Auto-Reply
Brand: PluginTheme
SKU: PT3493
Price: 4.49 USD
Availability: InStock

0.0(0 Reviews)

v2.5

Feb 10, 2020

Facebook Messenger Auto-Reply is a WordPress plugin that automates responses to Facebook Messenger messages. It provides chatbot functionality with keyword-triggered replies, welcome messages, away messages, and conversation flow management for businesses handling customer inquiries through Facebook.

$4.49$79.0094% OFF

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What is Facebook Messenger Auto-Reply?

Facebook Messenger Auto-Reply is a WordPress plugin for automating Facebook Messenger responses with keyword triggers, welcome messages, away messages, and chatbot conversation flows for customer communication. Available at PluginTheme.net with instant download and GPL license.

Key Features

Keyword Triggers

Automatic responses based on message content detection

Welcome Messages

Instant greetings for new Messenger conversations

Away Messages

Automated responses during non-business hours

Quick Reply Buttons

Button-based options for common customer questions

Conversation Logging

Message history tracking for review and analysis

Who is this for?

Small businesses managing Facebook page inquiries, ecommerce stores handling customer questions through Messenger, service providers needing after-hours response automation, and marketing teams using Messenger for lead engagement.

Pros

Keyword triggers: Automatic responses based on message content analysis
Welcome messages: Instant greeting for new conversation initiations
Time scheduling: Different reply sets for business hours and off-hours
WordPress managed: Configure and monitor responses from WordPress dashboard
Quick replies: Button-based responses for common customer questions

Cons

•Depends on Facebook API which may change policies or access requirements
•Automated replies have limitations for complex customer inquiries requiring human responses
•Setup requires Facebook app configuration and page permissions

Product Description

Facebook Messenger Auto-Reply adds automated messaging capabilities to WordPress websites connected to Facebook pages. The plugin helps businesses respond to Messenger inquiries instantly without manual intervention during off-hours or high-volume periods.

Auto-Reply Features

Keyword-triggered automatic responses based on message content
Welcome messages for new conversation initiations
Away messages during non-business hours
Sequential message flows for guided conversations
Quick reply buttons for common customer questions

Management and Configuration

WordPress dashboard interface for managing reply rules
Multiple Facebook page connection support
Message template creation with variable placeholders
Conversation logging for review and analysis
Time-based scheduling for different reply sets

The plugin connects to the Facebook Messenger API and operates within WordPress, allowing businesses to manage their automated messaging alongside their website content.

Our Verdict

PluginTheme Team

Expert Reviewer

8/10

Facebook Messenger Auto-Reply provides useful automation for businesses handling Messenger inquiries, with practical keyword triggering and scheduling features.