A WordPress theme for building self-service knowledge base and help center websites
HelpGuru - A Self-Service Knowledge Base WordPress Theme
HelpGuru is a WordPress theme designed for creating knowledge base and help center websites. It features organized article categories, instant search, user feedback on articles, breadcrumb navigation, and a clean layout optimized for documentation and support content.
Included with purchase:
- 100% GPL Licensed
- Lifetime Updates
- Technical Support
- Instant Download
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What is HelpGuru - A Self-Service Knowledge Base WordPress Theme?
HelpGuru is a WordPress theme for knowledge base and help center websites. It features category-based organization, instant search, article feedback, and clean documentation layouts for self-service support portals. Available at PluginTheme.net with instant download and GPL license.
Key Features
Instant Search
Ajax-powered search with live suggestions as users type
Article Categories
Organized content hierarchy with icons and descriptions
Article Feedback
Helpful/not helpful voting to measure content effectiveness
Related Articles
Suggestions for related content to reduce dead-ends
Who is this for?
Pros
- Instant search with autocomplete helps users find articles quickly
- Article feedback identifies content that needs improvement
- Category organization with icons provides clear content hierarchy
- Related articles reduce dead-ends in the support experience
- Clean layout keeps focus on documentation content
Cons
- •Focused on knowledge base content — not suited for general websites
- •Limited design customization compared to multi-purpose themes
- •No built-in ticketing system for cases where articles do not resolve issues
Product Description
HelpGuru is a WordPress theme built specifically for self-service knowledge base websites. It helps organizations create help centers where users can find answers to common questions through organized articles, categories, and a prominent search function.
Knowledge Base Features
- Category-based article organization with icons and descriptions
- Instant Ajax search with live result suggestions
- Article voting system (helpful/not helpful feedback)
- Breadcrumb navigation for content hierarchy
- Related articles suggestions on each page
Self-Service Experience
The theme is designed to help users find answers independently. A prominent search bar on the homepage encourages search behavior, categorized content provides browsing paths, and article feedback helps identify content gaps. This self-service approach reduces support ticket volume.
Content Organization
Articles are organized into categories and subcategories with customizable icons. Popular articles, recently updated content, and most-searched topics are highlighted to direct users toward commonly needed information.
Our Verdict
PluginTheme Team
Expert Reviewer
Clean and functional knowledge base theme that works well for self-service support. The search and article organization features are well-implemented for documentation sites.
