Manage customer relationships and communication history within WooCommerce
WooCommerce Customer Relationship Manager
WooCommerce Customer Relationship Manager adds CRM functionality to your WooCommerce store. Track customer interactions, manage communication history, segment customers by behavior, and create targeted follow-up workflows without leaving your WordPress admin.
Included with purchase:
- 100% GPL Licensed
- Lifetime Updates
- Technical Support
- Instant Download
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What is WooCommerce Customer Relationship Manager?
WooCommerce Customer Relationship Manager is a WordPress plugin that adds CRM functionality to WooCommerce with customer profiles, communication tracking, segmentation, and follow-up management. Available at PluginTheme.net with instant download and GPL license.
Key Features
Customer Profiles
Enhanced profiles with purchase history, communication log, and internal notes
Behavior Segmentation
Group customers by purchase patterns, order value, and custom tags
Communication Tracking
Log emails, calls, and notes in chronological customer timeline
Follow-Up Tasks
Create reminders and action items for customer follow-up workflows
CRM Reporting
Lifetime value, purchase frequency, and segment performance analytics
Who is this for?
Pros
- CRM functionality integrated directly within WooCommerce admin
- Complete communication history and notes per customer profile
- Customer segmentation by purchase behavior and custom tags
- Follow-up task management with reminders for team members
- Customer lifetime value and purchase frequency reporting
Cons
- •Less feature-rich than dedicated CRM platforms like Salesforce or HubSpot
- •Large customer databases may impact WordPress admin performance
- •Email campaign execution requires integration with email marketing services
Product Description
This plugin transforms WooCommerce's basic customer data into a functional CRM system. Store owners can track every customer interaction, maintain communication records, and segment their customer base for targeted marketing and support.
Customer Profiles
Each customer gets an enhanced profile showing their complete purchase history, communication timeline, notes, and custom tags. Support staff can add internal notes about customer preferences, issues, or follow-up requirements.
CRM Features
- Communication log tracking emails, calls, and notes per customer
- Customer segmentation by purchase behavior, order value, and custom tags
- Task management for follow-up reminders and action items
- Customer groups for organizing accounts by type or status
Marketing Tools
Segment customers based on purchase history, average order value, last purchase date, or product categories purchased. Use segments for targeted email campaigns or personalized follow-up communications.
Reporting
CRM reports show customer lifetime value, purchase frequency, average order value trends, and segment performance. These insights help identify your most valuable customers and those at risk of churning.
Our Verdict
PluginTheme Team
Expert Reviewer
WooCommerce CRM provides useful customer relationship management within the WooCommerce admin, suitable for stores that do not need a full external CRM platform.
