Return and warranty request management plugin for WooCommerce stores
WooCommerce Returns and Warranty Requests
WooCommerce Returns and Warranty Requests enables customers to submit return and warranty claims through their account, with admin management tools for processing requests, tracking statuses, and handling product warranty periods.
Included with purchase:
- 100% GPL Licensed
- Lifetime Updates
- Technical Support
- Instant Download
What is WooCommerce Returns and Warranty Requests?
WooCommerce Returns and Warranty Requests is a plugin that manages product returns and warranty claims with customer self-service submission, admin processing workflows, status tracking, and warranty period validation. Available at PluginTheme.net with instant download and GPL license.
Key Features
Return Requests
Customer self-service return submission with reason selection
Warranty Claims
Submit warranty requests with issue descriptions and evidence
Status Workflow
Process requests through defined stages with admin dashboard
Warranty Periods
Product-level warranty durations with automatic eligibility checking
Who is this for?
Pros
- Customer self-service reduces support workload
- Structured workflow for processing return requests
- Warranty period tracking validates claim eligibility
- Two-way messaging keeps communication organized
- Automated email notifications at each stage
Cons
- •Requires WooCommerce as the base platform
- •Return shipping logistics managed outside the plugin
- •Warranty tracking needs product-level configuration for each item
Product Description
WooCommerce Returns and Warranty Requests adds a structured return and warranty management system to WooCommerce stores. Customers can submit requests through their account, while store administrators process claims with defined workflows and status tracking.
Customer Features
- Return Requests: Customers initiate returns with reason selection and product details
- Warranty Claims: Submit warranty requests with issue descriptions and supporting evidence
- Request Tracking: Customers monitor their request status through their account dashboard
- Communication: Two-way messaging between customers and store staff within request threads
Admin Management
- Request Dashboard: Centralized admin view of all return and warranty requests
- Status Workflow: Process requests through defined stages (submitted, approved, shipped, completed)
- Warranty Periods: Set product-level warranty durations and validate claims against dates
- Email Notifications: Automated status update emails to customers at each stage
Available at PluginTheme.net with instant download and GPL license.
Our Verdict
PluginTheme Team
Expert Reviewer
The plugin brought structure to WooCommerce return management during testing. Customer self-service reduced support inquiries, and the warranty period validation prevented out-of-warranty claims from being submitted.
