Switch between WooCommerce customer accounts for support and order management testing
Customer Switching for WooCommerce
Customer Switching for WooCommerce enables administrators to quickly switch to any customer account for troubleshooting, testing, and order management. View the store exactly as customers see it without knowing their passwords.
Included with purchase:
- 100% GPL Licensed
- Lifetime Updates
- Technical Support
- Instant Download
What is Customer Switching for WooCommerce?
Customer Switching for WooCommerce enables admin account switching to customer accounts for support and troubleshooting. View the store as any customer without their password. Available at PluginTheme.net with instant download and GPL license.
Key Features
One-Click Switch
Instantly switch to any customer account
Customer View
See the store exactly as customers experience it
Switch Back
One-click return to admin account
Activity Logging
Security audit trail for account switches
Role Permissions
Control which admin roles can switch accounts
Who is this for?
Pros
- Instant account switching saves support troubleshooting time
- View store exactly as the customer experiences it
- One-click switch back to admin account
- Activity logging maintains security audit trail
- Role-based permissions control who can switch
Cons
- •Requires careful access control to prevent misuse
- •Only available to authorized admin roles
- •Some account-specific caching may not reflect immediately
Product Description
Customer Switching for WooCommerce adds the ability for administrators to instantly switch to any customer account. This is valuable for customer support, troubleshooting account issues, and testing the shopping experience from a customer perspective.
Switching Features
- One-click account switching from the user list or customer profile
- View the store, orders, and account pages as the customer sees them
- Switch back to admin account with a single click
- Activity logging for security and audit purposes
- Role-based permissions for who can switch accounts
Support and Testing
When customers report issues with their account, orders, or checkout, administrators can quickly switch to their account to diagnose problems firsthand. This eliminates the need to ask customers for screenshots or reproduce issues manually. Available at PluginTheme.net with GPL licensing.
Our Verdict
PluginTheme Team
Expert Reviewer
Customer Switching provides a practical tool for WooCommerce support teams. Being able to view the store from a customer perspective greatly speeds up troubleshooting and reduces back-and-forth communication.
