Collect feedback from customers with pending or cancelled WooCommerce orders
YITH WooCommerce Pending Order Survey Premium
YITH WooCommerce Pending Order Survey sends survey emails to customers who abandon orders or leave them in pending status. It collects feedback on why purchases were not completed, providing insights for reducing cart abandonment and improving the checkout process.
Included with purchase:
- 100% GPL Licensed
- Lifetime Updates
- Technical Support
- Instant Download
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What is YITH WooCommerce Pending Order Survey Premium?
YITH WooCommerce Pending Order Survey sends survey emails to customers with incomplete orders to collect feedback on why purchases were not completed, helping reduce cart abandonment. Available at PluginTheme.net with instant download and GPL license.
Key Features
Auto Survey Emails
Automatic surveys sent for pending and cancelled orders
Custom Questions
Configurable survey questions with multiple answer types
Response Dashboard
Aggregated feedback for pattern identification and analysis
Sending Delay
Configurable timing for survey email delivery
Who is this for?
Pros
- Automatic survey emails for pending and cancelled orders
- Customizable questions with multiple response types
- Response aggregation dashboard for pattern identification
- Configurable sending delay after order status change
- Exportable survey results for detailed analysis
Cons
- •Requires WooCommerce as the base e-commerce plugin
- •Survey response rates depend on email deliverability
- •Frequent survey emails may annoy customers if not timed properly
Product Description
YITH WooCommerce Pending Order Survey helps store owners understand why customers do not complete their purchases. The plugin sends survey emails to customers with pending, cancelled, or failed orders to collect actionable feedback.
Survey Features
- Automatic survey emails for pending and cancelled orders
- Customizable survey questions and answer options
- Multiple question types (radio, checkbox, text)
- Configurable delay before survey email sending
- Survey email template customization
Insights
- Response collection and aggregation dashboard
- Reason categorization for quick pattern identification
- Response rate tracking per survey campaign
- Export survey results for external analysis
Business Value
Understanding why orders are abandoned provides actionable data for improving checkout flow, pricing strategy, shipping options, and customer experience. The feedback collected helps prioritize store improvements that directly impact revenue recovery.
YITH WooCommerce Pending Order Survey is available at PluginTheme.net with instant download and GPL licensing.
Our Verdict
PluginTheme Team
Expert Reviewer
YITH Pending Order Survey provides valuable feedback collection for understanding why orders go incomplete, helping stores make data-driven checkout improvements.
