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SupportCandy
25 products, priced from $4.49 to $124.00. GPL licensed with instant download and regular updates.
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SupportCandy is a full-featured helpdesk and support ticket system for WordPress, letting you manage customer support tickets directly from your site. Its growing family of premium add-ons extends the core plugin with agent management, automation, integrations and reporting tools.
SupportCandy add-ons cover agent groups and company/user groups, assignment rules, automatic ticket closing, canned replies, email piping, ticket export and printing, satisfaction surveys, SLAs, scheduled tickets, timers, webhooks, workflows and integrations with WooCommerce, Easy Digital Downloads, Gravity Forms, Slack, LMS platforms and knowledgebase tools.
How to Choose the Right SupportCandy
- 1Compatibility: Verify the product works with your current WordPress setup and hosting environment.
- 2Feature Set: Match the product's features to your specific project requirements to avoid unnecessary complexity.
- 3Performance: Choose products with clean code that won't negatively impact your site's loading speed.
- 4Updates & Support: Look for actively maintained products with responsive developer support and regular updates.
- 5Reviews & Ratings: Check community feedback and ratings from other WordPress users to gauge reliability.